FAQ
Grease And Tin is a limited company based out of the United Kingdom, (hereinafter “Grease & Tin, Grease And Tin Ltd or “We/Us/Our”) provides services, products and information via our website (located at www.greaseandtin.com and www.instagram/greaseandtin and other platforms which may be added or removed at any time. Collectively, these sites are referred to as the “Platform(s)” and include all versions accessible through all devices (such as mobile and desktop apps, web browsers, etc.)
Payment
We accept all major credit and debit cards. You will be given a choice at checkout of paying by card, Apple Pay, Google Pay or PayPal.
We accept international payments. All transactions are processed in GBP sterling. If you are buying from outside the UK your international card provider or bank will determine the exchange rate used for converting GBP into your local currency.
All transactions are encrypted by SSL and are processed securely. Our site has achieved PCI Compliance which means we have met payment card security standards set by major credit card issuers to protect personal information.
Digital Goods – Instant download
Once you place an order, you will be able to download the product instantly via a link or receive a confirmation email with the link.
Refund policy on Digital Goods
Our Products that are sold and distributed in a digital format are non-refundable, including any subscriptions for a series of courses or memberships either directly or via our partners. Here's why: Digital products are much different than physical goods. By returning physical goods to a seller, the merchant gets to keep the original value of that product. With digital goods, a return is a total and complete loss to the merchant, especially once the course has been "consumed.”
Gifting Digital Goods
Each e-product/course is issued and tied to a single user—the person who purchases the course. After you purchase the course, contact us here with the name and email of who you'd like to gift the product/course to and we will send it to them.
Single User License Agreement
Digital goods come with a single license agreement. This license provides access to all videos and downloadable resources from this course to be viewed and used by one person. A Single User License does not allow any part of this course material to be shared with another person.
If you are interested in purchasing a group license (e.g. for a team) or have questions about this licensing agreement, please email hello@greaseandtin.com
Copyright
All works/products collectively via our sites that are referred to as the “Platform(s)” and include all versions accessible through all devices are subject to their individual copyright. The material and content may not be reproduced or distributed commercially without permission of the copyright holders.
Grease And Tin is a Limited Company | Company No. 10239306.